”Last mile” deliveries generally contribute to problems such as pollution, noise, congestion and unsafe environments within cities. However, if distribution vehicles would be used more efficiently, it should theoretically be possible to reduce the amount of vehicles in city centres. The main goal of logistics operators is customers’ satisfaction, through quick and on-time deliveries, at a low cost. The cost is mainly influenced by fuel and time consumption. To maximize vehicles efficiency, through better coordination, goods consolidation and route optimisation, access to detailed, accurate and real-time information is crucial. Better resource utilization also implies lower operation costs and improved profit margins for transport operators.
In essence, the services in this scenario aim to:
- Reduce congestion, noise and environmental pollution caused by urban transportation
- Enhance the end-customer quality of service through transport flexibility and adaptability
- Improve the competitiveness and profitability of cargo owners, transporters, 3PL, cargo receivers, etc, through enhanced efficiency
- Enhance the mobility and quality of life for urban dwellers and society